About Us
General FQAs
What can be done on Psurplus.com?
psurplus.com is an asset recovery platform, it can be used for buying and selling unwanted inventories specialized in chemicals, scraps & Energy. The platform can be beneficial for companies who wants to recover their assets or want to reduce cost.
What items can be listed on psurplus.com?
All products that can fit within Chemicals, Scraps & Energy. Products must be unwanted and in a reduced price. If you have any question, please contact us.
What can I buy from psurplus.com?
All products that can fit within Chemicals, Scraps & Energy. Psurplus team will only respond to offers made higher than $1000. If you have any question, please contact us.
Is psurplus.com membership free of charge?
Yes, Totally Free
would my company details appear on psurplus.com?
all information of the users, Buyers, Sellers on psurplus.com will remain confidential and will not appear on the website nor any 3rd parties.
Customer FAQs
How do I make an offer for items I would like to buy?
1.First add the product to your cart,<br/> 2. then go to 'My Cart'</br> 3. Place make your offer on the bid section or keep empty to get a quotation, 4. press Continue, select the company and inventory to which the products will be shipped.</br> 5. Press Next to review the Summary and check the Agreement box then click Next.
Can I cancel an offer I made?
Yes
What happens when my offer is accepted?
Premium Surplus Team will contact and ask you to make a PO with the needed info
what if my offer is rejected?
Premium Surplus Team will assess your offer and will inform you if your offer was rejected
What should I do if I need more information about a particular material?
Use WhatsApp link or go to contact-us page and use the email form there. Our team would be more than happy to assist you
Do I have to pay shipping charges?
Depending on your deal terms, most of the times Psurplus.com will cover the charges of delivery to your warehouse if in USA, or to your preferred Seaport in case of international shipment.
Is there any guarantee of product quality?
Premium Surplus will share all the information provided by the Seller or Vendor, and will not guarantee quality or status of any product, and all products and items are being sold 'AS IS'
Vendor FAQs
How to list a product on psurplus.com?
go to My Account menu > products, and click Add Product
do I have to pay fees to list a product on psurplus.com?
No, unless if you asked us to advertise your product on our site main page
do i have to be committed sell my product through psurplus.com after listing it?
No, but it will give a better impression on you if you delete the product when it is no longer available
How long does my product listing remain on psurplus.com?
6 months
Do I have to set an asking price on my listing?
you must set an asking price when listing your product
can I edit a product information I have listed already?
Yes, but then your product will be in review mode until our team approve it again.
can my product listing be removed?
Yes, only by you, or if it is 6 months old
how will I receive offers on my listing?
psurplus team will contact you to share the best offer you have got on your product.
Will I receive a purchase order and bill of lading?
if you agreed to sell your product, psurplus will arrange all purchase order and bill of lading for you
how long does it take to receive the payment for my product?
no more than 30 days after item is picked up from your location by the freight carrier.
